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Cebu Pacific: Making Air Journey Secure, Sustainable, and Buyer-Centric
Cebu Pacific (PSE: CEB), the Philippines’ main service, reaffirmed its dedication to attach extra individuals, households, and communities with one another because it featured the people who work collectively to offer each Juan with protected, accessible, and reasonably priced flights.
CEB as soon as once more opened its doorways to digital content material creators to present them a glimpse of the airline’s day-to-day operations. CEB’s “Open Home”, which toured company round its operations middle in Pasay Metropolis, allowed the individuals to satisfy the Second Makers working to deliver passengers from one vacation spot to a different.
Throughout the tour, CEB shared the advanced technique of safely working a flight, the initiatives the airline undertakes to enhance buyer journey, as properly its packages to assist make the aviation business extra sustainable.
“As we shine the sunshine on our Second Makers, we hope that our passengers can really feel assured that Cebu Pacific is continually enhancing its operations to make each flight a pleasant expertise for them as a result of, we fly for each Juan,” mentioned Candice Iyog, CEB Chief Advertising and marketing and Buyer Expertise Officer.
CEB, which presently operates greater than 100% of its earlier yr’s systemwide community and capability, constantly explores varied measures to additional increase its home and worldwide footprint and improve buyer expertise.
Final yr, the airline prolonged the validity of its journey vouchers and eliminated the expiration date of its journey funds. Clients have been likewise supplied extra flexibility as CEB rolled out its enhanced baggage coverage and allowed passengers to carry out varied self-services on the airport. Earlier than 2023 ended, CEB additionally launched its inaugural flight to Da Nang, Vietnam, providing passengers a sooner and extra reasonably priced method to attain one of the vital widespread vacationer locations in Asia.
CEB presently flies to 35 home and 24 worldwide locations unfold throughout Asia, Australia, and the Center East.
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