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![Woman share terrible experiences on Delhi-Toronto Air India flight, despite paying lakhs for tickets Woman share terrible experiences on Delhi-Toronto Air India flight, despite paying lakhs for tickets](https://static.toiimg.com/photo/106692281/flight-1.jpg?width=748&resize=4)
After an unexpectedly disagreeable flight, and that too after paying lakhs, the expertise is like being caught in a turbulence of frustration and disappointment. The identical factor occurred with a passenger, Shreyti Garg, flying in an Air India flight from Delhi to Toronto, whose journey became a disheartening ordeal of discomfort and inconvenience.
Whereas recounting her journey from Delhi to Toronto, the passenger, accompanied by her husband and two youngsters, expressed disappointment with the general discomfort skilled. Her grievance record was lengthy and legit too! They included non-operational in-flight leisure methods, damaged seats, and malfunctioning overhead lights.
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Shreyti Garg expressed her disappointment in a viral video on Instagram. She spared no phrases in criticising the airline for the subpar companies regardless of paying INR 4.5 lakhs on tickets. Notably, Garg elaborated the dire scenario by displaying how, resulting from damaged overhead lights, she needed to depend on her telephone’s flashlight to help her toddler within the darkness in the course of the flight.
In her social media publish, Garg lamented the multitude of nonfunctional components in the course of the journey. She regretted not capturing a picture of a damaged seat deal with, which was not a protected factor for her toddler due to uncovered wires. Garg claimed that regardless of voicing her complaints, the airline employees supplied no passable response, leaving her and her household to grapple with the problems unassisted.Even after a number of complaints to the crew and employees, Garg asserted that no actions had been taken, suggesting that the tried system reboot didn’t rectify the persisting issues. All these points left the household, particularly the 2 youngsters, in a state of helplessness, managing the scenario with none intervention from the airline employees.
![Woman share terrible experiences on Delhi-Toronto Air India flight, despite paying lakhs for tickets Woman share terrible experiences on Delhi-Toronto Air India flight, despite paying lakhs for tickets](https://static.toiimg.com/photo/106692420/flight.jpg?width=748&resize=4)
Taking to social media, Garg levelled sharp criticism at Air India, significantly addressing the exorbitant ticket costs and the obvious disregard for making certain a clean journey, particularly for folks travelling with youngsters. The publish gained appreciable traction, amassing greater than 2.8 million views, and quite a few feedback expressing solidarity with Garg’s grievances.
Among the many respondents, one consumer shared an analogous harrowing expertise throughout a London to Mumbai Air India flight, citing non-functional leisure channels and non adjustable seats, likening the expertise to travelling on a bus.
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Others echoed comparable sentiments, recounting points with damaged screens and unresponsive employees on Air India flights, with one consumer expressing the necessity for the airline to prioritise addressing such issues promptly. The collective response within the remark part painted an image of dissatisfaction and shared grievances, expressing concern relating to the airline’s service high quality.
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