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Newcastle International Airport has been named top-of-the-line within the nation by passengers.
The patron champions Which? performed a survey of just about 4,000 members – asking them to explain their experiences at airports over the past yr.
Prospects have been requested to charge queues at check-in, bag drop, safety and passport management out of 5 stars, in addition to their expertise with baggage reclaim, seating, workers, retailers and bogs. The solutions have been used to create a median ‘buyer rating’.
Total, Newcastle was ranked because the sixth greatest airport within the nation – batting off stiff competitors from Glasgow, Leeds Bradford, Heathrow and Gatwick.
Learn extra: Air traffic control chaos – your rights if your flight is affected
By way of the client rating, Newcastle acquired a good 72% – gathering four-star scores for queues at baggage drop and safety, in addition to expertise with baggage reclaim, staffing and bathroom amenities. Newcastle additionally scored flawlessly on queues at check-in, acquiring a full five-star ranking on common.
Seating and store costs dragged the general rating down barely, with simply two out of a most 5 achieved – with the vary of outlets and queues at passport management receiving three every.
By way of the very best airport throughout the UK, Liverpool John Lennon topped the charts with an 82% ranking. Queues at check-in and safety every achieved 5 stars out of 5, whereas baggage drop and passport safety queues, baggage reclaim, staffing and bogs all noticed four-star scores.
The worst airport in accordance with Which? got here within the type of Manchester’s Terminal 3 – receiving 38% ranking total. Whereas the airport is understood for price range flights, it struggled to see greater than a two-star ranking in any of the grading areas.
Verify-in desk, baggage drop and safety queues, in addition to seating and store costs scored two stars – whereas the remainder acquired the bottom potential one-star ranking. For context, Terminal 1 acquired a 44% ranking, whereas Terminal 2 acquired 50%.
The highest ten airports throughout the UK in accordance with Which?
Listed here are the ten greatest airports in accordance with Which? and their respective buyer scores.
- Liverpool John Lennon – 82%
- London Metropolis – 78%
- Southampton – 77%
- Bournemouth – 75%
- East Midlands – 72%
- Newcastle Worldwide – 72%
- Glasgow Worldwide – 62%
- Leeds Bradford – 58%
- London Gatwick North – 57%
- London Heathrow T4 – 57%
The ten worst airports throughout the UK in accordance with Which?
Listed here are the ten worst airports in accordance with Which? and their respective buyer scores.
- Manchester T3 – 38%
- Manchester T1 – 44%
- London Luton – 49%
- Belfast Worldwide – 49%
- Manchester T2 – 50%
- London Stansted – 51%
- Birmingham – 53%
- London Heathrow T3 – 54%
- London Heathrow T2 – 54%
- London Gatwick South – 54%
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